BYNK Media

TGM Onboarding

The Giving Movement · Last updated March 2026

Meeting Info

Meeting Type
Onboarding Call
Account
The Giving Movement
Prepared by
BYNK Media
Sync Time
TBD
Attendees
Noura Emily Racha Hanna Omar Yusup TGM POC(s)

Meet the Team

Name Title POC For Owns
Noura Founder & CEO Executive decisions, commercial relationships Overall strategy & account oversight
Utsav CFO Finance, billing & budget questions Financial operations, reporting & reconciliation
Racha Senior Account Manager Day-to-day account, approvals & client comms Account health, feedback loops, Dubai team oversight
Emily Creative Strategy Lead Creative direction & content strategy Creative briefs, content approval, brand alignment
Hanna Influencer Marketing Manager Influencer strategy & creator relationships Campaign briefs, talent sourcing, influencer approvals
Omar Influencer Marketing Coordinator Influencer outreach & logistics Database, gifting, deliverable tracking
Yusup PR & Brand Partnerships Press & brand collaborations Media relations, partnership sourcing & negotiations
SMM Social Media Manager Joining Soon Content calendar & social publishing Publishing, community management, performance reporting
Producer Production Coordinator Joining Soon Shoot production & vendor management Crew, call sheets, asset delivery

Agenda

  1. Team intros
  2. Social team kick-off (Emily)
    • Process & tools walkthrough — Planable, Sprout Social
    • Priority onboarding doc questions
  3. Influencer & PR team kick-off (Hanna)
    • Process & tools walkthrough — Notion influencer/vendor database
    • Priority onboarding doc questions
  4. Integrate TGM into any remaining tool platforms (Planable, etc. — Slack + Notion already onboarded)
  5. Align on communication channels, weekly touchpoints & approval flows
  6. Align on content access — Instagram, TikTok handles
  7. Align on TGM brand priorities and upcoming campaign windows

Discussion Notes — Social & Creative

✓ Phase 1 — Complete

Onboarding questions submitted and answered via Notion. Social Strategy Deck in progress.

Phase 2 — Active

Social Strategy Deck & Weekly Social Approach

  • Strategy delivered as a pitch deck: content pillars, concept direction, caption frameworks, visual references, platform formats
  • Weekly sync to review content calendar, captures, final content, captions — day/time TBD
  • Hot Sheet sent by BYNK every Monday
  • Content reviewed weekly via Planable
  • Slack is the primary communication channel for all team and client comms (approvals, planning, alignment)
  • Reporting: Weekly, Monthly, Quarterly via Sprout Social
  • Need access to Instagram + TikTok handles
Approval Flow by Department
Social
Emily + SMM develop creative & content calendar
Racha
TGM Sign Off
Influencer
Hanna + Omar develop influencer marketing databases
Racha
TGM Sign Off
Partnerships
Yusup develops brand partnerships + press
Racha
TGM Sign Off

Discussion Notes — Influencer & Partnerships

Review & Approval
  • Influencer partnerships shared via Notion for async review or on-call discussion
  • Categories: gifting campaigns, paid activations, event appearances, social collabs
  • Ongoing influencer roster aligned to TGM's campaign calendar and product drops
  • Main POC for influencer approvals: Racha
  • All UAE market outreach to happen over DM, email, and WhatsApp
Reporting
  • Influencer performance tracked via Notion + Sprout Social
  • Monthly and campaign-specific reports shared with TGM
  • KPIs to define during onboarding: reach, engagement, UGC output, conversion signals

Discussion Notes — Production

How Shoots Get Activated
01
BYNK develops creative brief — concept, references, mood boards, format
02
Presented to TGM team for alignment and approval — breakdown of ownership between internal content team and BYNK producers
03
Production teams execute — crew, schedule, call sheet, vendors, asset delivery
04
Post-production — revisions, feedback, edits, and approvals
05
Final assets presented in social calendar — pitch or Planable, aligned with pre-approved social rollout

Cadence

TouchpointWhoCadenceFormat
Client status call BYNK (led by Racha) + TGM POC Weekly Video call
Hot Sheet BYNK → TGM Every Monday Slack or email
Content calendar review
Shared over email/Slack; feedback discussed during client status call
SMM → Emily → Racha → TGM Weekly Planable
Influencer pipeline update Hanna + Omar → Racha → TGM Weekly Notion / Slack thread
Performance report SMM + Influencer team → Racha → TGM Weekly + Monthly + Quarterly Sprout Social deck + EOQ reports

Action Items & Next Steps

TGM Team
ItemOwnerStatus
Provide answers to onboarding questions TGM POC Complete
Share IG + TikTok login / admin access TGM POC Complete
Confirm weekly sync availability TGM POC TBD
Share brand guidelines, existing assets, prior creative TGM POC TBD
Share full annual plan with target dates and collections TGM Team TBD
Share H1 budgets Saif TBD
BYNK Team
ItemOwnerStatus
Send onboarding questions to TGM Racha Complete
Set up TGM Slack workspace + channels Racha Complete
Build content calendar framework in Planable SMM Week 1–2
Begin influencer database build (UAE/GCC tier) Omar + Hanna Week 1–2
Deliver Social Strategy Deck Emily + Racha March 13
Return with proposed budget allocation across campaigns Noura + Racha TBD
Build Notion project hub (briefs, tracker, vendor DB) Yusup + Producer Week 2